What these messages are
NightingaleMD sends recurring, non-marketing healthcare-related text messages to patients on behalf of participating healthcare providers, care teams, and health plans.
Messages may include appointment reminders, care follow-ups, medication-adherence support, scheduling assistance, care-management outreach, and requests to confirm or update care-related information.
How consent is collected
Patients receive text messages from NightingaleMD only after providing consent through their provider, care team, health plan, or applicable care-enrollment process. Consent may be collected verbally, electronically, or in writing and may be documented by the provider, health plan, care team, or NightingaleMD, depending on the applicable workflow.
By consenting, you agree to receive recurring, non-marketing healthcare-related text messages from NightingaleMD on behalf of your provider, care team, or health plan.
Frequency, rates, and opting out
Message frequency varies. Message and data rates may apply. Frequency depends on your care needs and the communications requested by your provider, care team, or health plan. Carriers are not liable for delayed or undelivered messages.
You may reply STOP to opt out of text messages at any time. You may reply HELP for assistance. Consent is not required as a condition of receiving medical care.
How consent information is used
NightingaleMD does not sell or share SMS opt-in data, consent records, or mobile phone numbers with third parties or affiliates for marketing or promotional purposes.
Related policies
Read our Terms of service and Privacy policy for more information.