Florence™, Always in Your Corner
Your personal AI health navigator that coordinates care, explains your results, and follows through — 24/7, in your language.
Your Personal Health Navigator
Florence brings together everything about your health — so you never have to repeat yourself or chase down records.
Complete Health Record
Florence gathers records from hospitals, labs, pharmacies, and specialists — giving your care team the full picture every time.
Doctor-Grade Explanations
Florence explains your lab results, medications, and care plans in plain language — in over 30 languages, so you truly understand your health.
Care Loop Closed
From appointment reminders to medication refills to specialist follow-ups — Florence ensures nothing falls through the cracks.
Instant Health Sharing
Nation-wide Interoperability
Scan Once. Get Care Anywhere.
- Zero paperwork. Check-in with a single SMART Health Card or QR code.
- Bi-directional. Clinic face-sheet out; visit notes back in FHIR R4.
- CMS early adopter. Built to meet the Conversational AI Assistants initiative.
Live Conversations
Real examples of how Florence communicates with patients — empathetic, clinical, and in their language.
Post-Discharge Follow-Up
EnglishMamografía y Transporte
EspañolDiabetes Gap Closure
EnglishUnderstand Your Health Records
Florence translates complex lab results into plain language you can understand.
| Test | Result | Reference | Status |
|---|---|---|---|
| eGFR | 29 mL/min | ≥60 | Critical |
| Creatinine | 2.1 mg/dL | 0.7-1.3 | High |
| HbA1c | 7.2% | <5.7% | Elevated |
| BNP | 450 pg/mL | <100 | High |
| Potassium | 4.2 mEq/L | 3.5-5.0 | Normal |
Florence Explains Your Labs
"Your kidney function test (eGFR) shows your kidneys are working at about 29% — that's Stage 4 CKD, which means your kidneys need extra support. Your heart failure marker (BNP) is elevated at 450, which tells us your heart is working harder than it should. The good news is your potassium is in a healthy range. Your diabetes marker (A1c) at 7.2% is a bit above target — let's talk about what we can adjust together."
AI First. Your Care Team Always Ready.
Florence facilitates your routine care — but your nurse or doctor is always just seconds away when you need a human touch.
Florence AI
Immediate response, 24/7. Handles routine check-ins, medication reminders, and care coordination.
RN Backup
Registered nurse joins the call for clinical concerns, symptom escalation, or patient distress.
MD Consult
Physician consultation for complex clinical decisions, medication changes, or emergency triage.
How Florence Helps You Stay Healthy
Never Miss a Screen
Florence tracks your preventive care schedule — mammograms, colonoscopies, A1C labs, wellness visits — and reminds you before they're overdue.
Florence Has Your Doctor's Ear
Everything Florence learns goes directly to your care team. No more repeating yourself. Your doctor sees the full picture before you walk in.
Protocol-Perfect Follow-Through
After every visit, Florence follows up — checking medications, scheduling labs, coordinating referrals. Nothing falls through the cracks.
Your Personal Health Advocate
Florence works for you — coordinating care, navigating insurance, and keeping your providers connected.
Proactive Care Coordination
Florence coordinates between your PCP, specialists, pharmacy, and lab — ensuring everyone is on the same page about your care plan.
Health Plan Orientation
Confused about your benefits? Florence explains your coverage, helps you find in-network providers, and ensures you use your preventive care benefits.
Provider Communication
Florence bridges the gap between you and your care team — relaying symptoms, concerns, and updates so your doctor is always informed.
From Episodic Care to Continuous Advocacy
Traditional care happens 4 times a year. With Florence, care happens 400,000+ times a year.
Care that flows — supporting you between visits, not just during them.
"Florence gave me back 2 hours every day."— Dr. Sarah Chen, Family Medicine
Ready to Experience Florence?
See how Florence can transform your healthcare experience.